Explorers Club | 3 Hawaiian Coffees Each Month

254 reviews
Roast Level: Light to Medium
Grind Setting: Whole Bean

Receive new Hawaiian coffees each month, and first access to limited coffees through VIP invitation!

In the Explorers club, you'll enjoy the widest array of 100% Hawaiian coffees available worldwide. From Kona to Ka'u, peaberries to exotic varieties, roast flights, and more, our members receive new Hawaiian coffees each month, all roasted-to-order.

Members also receive first access to rare Hawaiian coffees through private invitation. 

In the Explorers Club, you'll receive: 

  • 3 x 10 oz bags of Hawaiian coffee each month. That's enough for 3 coffee drinkers each month.
  • Free domestic shipping year-round.
  • First access to rare Hawaiian coffees through private invitations.
  • Special offers before each shipment.
  • Coffees curated to your roast level.

Please note:

  • Tasters, Explorers & Roasters Club shipments will arrive during the first week of each month. (Credit cards will be processed between the 26th - 28th of the prior month)
  • New members that sign up on or before the 26th of the month at 9 PM HST will receive their first shipment 'on-cycle', meaning within the first week of the next month.
  • New members that sign up after the 26th will have their order held until the next club cycle.
  • If you need coffee immediately, please place a separate order because all items ordered with the club will ship at the same time.

Order cycle for new members:

ORDER PLACED 1st SHIPMENT
Jan Before Jan 25 Feb 1-7
After Jan 25 Mar 1-7
Feb Before Feb 25 Mar 1-7
After Feb 25 Apr 1-7
Mar Before Mar 25 Apr 1-7
After Mar 25 May 1-7
Apr Before Apr 25 May 1-7
After Apr 25 Jun 1-7
May Before May 25 Jun 1-7
After May 25 Jul 1-7
Jun Before Jun 25 Jul 1-7
After Jun 25 Aug 1-7
Jul Before Jul 25 Aug 1-7
After Jul 25 Sep 1-7
Aug Before Aug 25 Sep 1-7
After Aug 25 Oct 1-7
Sep Before Sep 25 Oct 1-7
After Sep 25 Nov 1-7
Oct Before Oct 25 Nov 1-7
After Oct 25 Dec 1-7
Nov Before Nov 25 Dec 1-7
After Nov 25 Jan 1-7
Dec Before Dec 25 Jan 1-7
After Dec 25 Feb 1-7

DOMESTIC U.S. SHIPPING RATES

Order Cost & Carrier Delivery
$89 $8.95 via USPS/FedEx 6-8 days*
Over $89 Free FedEx (USPS if PO Box) 4-6 days*
Expedited  $19.95 via FedEx 2Day 2-4 days**

 * Delivery quote excludes weekends/holidays and is based on fulfillment+delivery times. Does not include delays that are caused by carrier or out of our control.

** Upgraded and expedited shipping may be purchased at the time of checkout. ‘Expedited’ prioritizes your shipment in the queue. Delivery quote excludes weekends/holidays and is based on fulfillment+delivery times.

ROAST DATES

Orders are roasted Sunday-Friday and shipped Monday-Friday. Roast dates are applied to the bags in your order.

INTERNATIONAL SHIPPING RATES

*Rural locations may incur additional fees at checkout.
Hawaii to Canada* Varies based on Territory
Up to 1 lb: $17.29-$18.58
2-5 lbs: $17.35-$25.28
6-10 lbs: $21.84-$29.76
11-15 lbs: $29.14-$44.21
16-20 lbs: $35.76-$48.72
21-25 lbs: $42.95-$55.63
26-30 lbs: $55.07-$70.03
31-99 lbs: $59.63-$125.86
100+ lbs: Email for quote

De Minimis for Duty

De Minimis for VAT
$150 CAD $40 CAD

Hawaii to Germany, United Kingdom*
*Rural locations may incur additional costs at checkout

Up to 1 lb: $17.62
2-5 lbs: $17.64-$25.22
6-10 lbs: $25.67-$29.08
11-15 lbs: $41.44-$50.04
16-20 lbs: $53.98-$58.28
21-25 lbs: $61.46-$62.84
26-30 lbs: $83.21-$88.46
31-99 lbs: $90.07-$165.31
100+ lbs: Email for quote
De Minimis for Duty De Minimis for VAT
150 EUR 22 EUR
135 GBP 15 GBP

Hawaii to Japan, South Korea*
*Rural locations may incur additional costs at checkout

Up to 1 lb: $17.64
2-5 lbs: $20.93-$31.81
6-10 lbs: $34.32-$41.56
11-15 lbs: $43.99-$53.74
16-20 lbs: $53.84-$61.03
21-25 lbs: $63.48-$67.64
26-30 lbs: $75.35-$92.33
31-99 lbs: $94.17-$189.94
100+ lbs: Email for quote
De Minimis for Duty De Minimis for VAT
10,000 JPY 200,999 JPY
150,000 KRW** 150,000 KRW
** price of goods+shipping cost+insurance
Hawaii to Australia*
*Rural locations may incur additional costs at checkout
Up to 1 lb: $20.70
2-5 lbs: $22.16-$30.40
6-10 lbs: $29.33-$36.40
11-15 lbs: $55.54-$72.31
16-20 lbs: $76.98-$85.37
21-25 lbs: $91.27-$93.29
26-30 lbs: $122.59-$126.73
31-99 lbs: $126.77-$245.34
100+ lbs: Email for quote
De Minimis for Duty De Minimis for VAT
1000 AUD None

* Please note that customs and duties are displayed at checkout. All costs listed are estimates.

Shipping and Returns Policy:

We stand behind the quality of our products and strive to provide an exceptional experience for you. Our Shipping and Returns Policy outlines the guidelines and procedures for shipping orders, handling returns and to continue providing care and quality. Please read this policy carefully before placing an order with us.

Shipping:

1.1 Address Accuracy:
It is the customer’s responsibility to provide accurate and complete shipping information at the time of purchase. We strongly encourage customers to double-check the shipping address before finalizing an order. Big Island Coffee Roasters will not be held liable for any delays, losses, or additional costs incurred due to incorrect or incomplete address information provided by the customer.
1.2 Additional Shipping Fee:
If an order is returned to us due to an incorrect or incomplete shipping address provided by the customer, we reserve the right to charge the customer an additional shipping fee to reship the package to the correct address. The customer will be notified of the additional fee and must provide the correct shipping address and complete the payment before the package is reshipped.  Big Island Coffee Roasters may make reasonable attempts to contact the customer over a period of 30 days, but will not be held liable for delays. If the customer does not respond or arrange for the package to be resent within 30 days, the original order will be considered void.
1.3 Refund or Credit:
Alternatively, if the customer prefers not to pay the additional shipping fee, we will credit or refund the customer for the order amount, less the original shipping costs incurred by Big Island Coffee Roasters. The credit will be issued once the package is returned to us and processed according to our returns procedure.  Perishable items are not eligible for refund or credit if the customer does not respond or arrange for reshipment within the 30-day period. These items will be disposed of in accordance with appropriate guidelines to ensure customer safety. For items that can be restocked, a credit may be issued.
1.4 Damaged Products:
If a product arrives damaged, the customer must notify us within 5 days of receipt. To report a damaged product, the customer should provide clear and detailed photographs showing the extent of the damage, along with a description of the issue.
1.5 Wrong Item Shipped:
In the event that the customer receives the wrong item, they must notify us within 5 days of receipt. To report the wrong item, the customer should provide clear and detailed photographs of the received item, along with a description of the item they expected to receive.
1.6 Return Shipping Costs for Damaged Products or Wrong Item:
For damaged products or wrong items, we may provide a prepaid shipping label to cover the return shipping costs. The customer must return the product in its original packaging, including all accessories and documentation.
1.7 Refund, Replacement, or Exchange:
Upon receiving the returned damaged product or wrong item, we will inspect it to verify the reported issue. Depending on the circumstances, we may offer one of the following options: Refund, Replacement, Credit or Exchange.

Returns:
2.1 Eligibility:
We accept returns for eligible products within 7 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Perishable items are not eligible for refund.
2.2 Return Shipping Costs:
If a return is requested due to the customer’s change of mind or error (excluding defective or damaged items), the customer is responsible for the return shipping costs.
2.3 Return Process:
When a return is received, we will inspect the item. After inspection, depending on the circumstances, we may offer one of the following options: Refund, Replacement, Credit or Exchange.


ESPRESSO BITES

Because Espresso Bites are made without stabilizers or preservatives, they may bloom or melt when shipping temperatures exceed 80 F. If this is a concern in your location please select FedEx shipping.

If you notice a white color to your bar, it's perfectly safe to eat. This happens when the cocoa butter softens and migrates to the surface. It happens more often when shipping in warm weather. Learn more about blooming.

Espresso Bites that melt or bloom when shipped via FedEx are eligible for a full refund or credit.

Espresso Bites that melt or bloom when the buyer elects Free Shipping or standard USPS are eligible for a credit.

If your order is incorrect or damaged in any way, please email us at hello@bigislandcoffeeroasters.com with your order number within 7 days of receiving your order.

RETURN ADDRESS

Big Island Coffee Roasters, 76 Kalanianaole St. Hilo, HI 96720

HAWAIIAN COFFEE CLUB SUBSCRIPTIONS