Explorers Club | 3 Hawaiian Coffees Each Month
Taste a new 100% Hawaiian coffee each month. Our members have tasted hundreds of specialty Hawaiian coffees since this coffee club began in 2014.
In the Explorers Club, you'll receive 3 Hawaiian coffees each month equaling 30-40 ounces. That's enough for 2-3 regular coffee drinkers each month.
- Includes year-round free USA shipping
- Curated to your tastes and roast level.
- Your Hawaiian coffees might include Kona, Ka'u, Maui, Hamakua, Puna, peaberries, and more.
- Coffee Club members receive exclusive Hawaiian coffee offerings and the first option to buy limited releases.
- Members receive special offers on items to include in their subscription each month before your coffee subscription ships
- On the Big Island? Cuppers and Roasters club members are invited for a private tour when we're available. Please schedule at least two weeks in advance.
All club shipments are roasted and shipped the first week of each month, and your account will be charged between the 26th-28th.
New members that subscribe before the 15th of the month will receive their first shipment immediately. After the 15th the first shipment will arrive after the first of the month.
Coffee orders may take 1-3 days to process based volume at the time.
FedEx orders are prioritized, roasted immediately, and ship M-F (we cannot Fedex packages on Saturdays nor offer Saturday delivery).
Roast dates are applied to your order.
SHIRTS & MERCHANDISE
Got the wrong size? We offer exchanges on unused items.
Because Espresso Bites are made without stabilizers or preservatives, they may bloom or melt when shipping temperatures exceed 80 F. If this is a concern in your location please select FedEx shipping.
If you notice a white color to your bar, it's perfectly safe to eat! This happens when the cocoa butter softens and migrates to the surface. It happens more often when shipping in warm weather. Learn more about blooming.
Espresso Bites that melt or bloom when shipped via FedEx are eligible for a full refund or credit.
Espresso Bites that melt or bloom when the buyer elects Free Shipping or standard USPS are eligible for a credit.
If your order is incorrect or damaged in any way, please email us at email@example.com with your order number within 5 days of receiving your order.
RETURN & EXCHANGES
If your coffees arrive damaged, please send a photo of the box in the condition you received it within 5 days to firstname.lastname@example.org
If your order is wrong please contact us within 5 days of receiving and we'll gladly provide a refund or credit.
If you suspect there's an error with your order, contact us immediately. We may request you mail it back for inspection:
Big Island Coffee Roasters, PO BOX 400, Mountain View, HI 96771
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Please note: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We cannot provide refunds on 5 lb bags of roasted coffee.
NOTICE THE BUBBLES...
See those bubbles? When your coffee blooms with bubbles it’s a sign that it’s been recently roasted. The fresher the coffee, the more intensity you’ll get because great flavors and aromas fade over time.
☛ Our coffees are roasted-to-order each week, then packaged and shipped immediately, and arrive with the roast dates stamped on the bag.